INFORMATION TECHNOLOGY
The following paragraphs will provide you with an overview of what to expect from the Information Technology Department and how to get plugged in to the College’s campus network.
Overview of Services
The Information Technology Department maintains all of the campus servers and networking equipment that makes it possible for users to connect to the campus network. Information Technology is prohibited from performing maintenance or troubleshooting problems on student-owned computers. Guidelines for using the Maryville College network are discussed in the Maryville College Network and Computer Use Policy, available in the Student Handbook and at the Information Technology Department support website, support.maryvillecollege.edu.
All students are provided a user name and password to access the Maryville College network. User names and passwords are distributed to new students prior to arrival on campus or during their computer orientation session. If you have trouble with an invalid password, please stop by the Information Technology Department Monday through Friday from 8am to 5pm. You must have and show your photo student ID card in order to request that your network information be corrected or changed. All students with a Maryville College network account will be provided a 100 MB home directory for file storage that is backed up nightly and virus scanned. E-mail accounts are provided for all full-time students. Maryville College will send official communications to students through two methods: campus post office box and/or student e-mail address. Students will be responsible for checking these locations regularly to receive official correspondence and notices. Instructions for connecting to the Maryville College network, using e-mail, and other useful tips are all available at the Information Technology Department support website, support.maryvillecollege.edu.
All computers in the computer labs are equipped with Windows XP, Microsoft Office 2003 Premium (Word, Access, Excel, PowerPoint, FrontPage, Publisher), Microsoft Visual C++, Minitab statistical software, Internet Explorer for web browsing and accessing Maryville College e-mail accounts, and virus protection software.
Recommended minimum Specifications for Residence Hall Connection:
- Pentium 4 or G4 processor (includes iMacs)
- 512 MB RAM or higher
- Windows 2000 Professional, Windows XP, Mac OS 9.2+ (OSX preferred)
- 10/100 network card/Interface or 802.11 compatible Wireless device
- Cat-5 Ethernet Patch cable (Available at the College bookstore)
- Updated Anti-virus Software
- Updated Anti-Spyware Software
- Microsoft Office 2000 or later (available at College bookstore: student discount)
- Printer
Getting Connected
Residential students have data ports available in their residence halls in order to connect personally owned computers to the Maryville College network. Resident Assistants (RAs) will have instructions on how to set up your network card and get connected to the campus network. Instructions may also be picked up at the Information Technology Department and, for new students, during computer orientation sessions. The same instructions for connecting your personal computer to the network in the residence halls may be accessed at any time by using the Internet (from a home computer or a public computer on campus) to connect to the Information Technology Department’s support website at support.maryvillecollege.edu. Ethernet category 5 patch cables, which are required to connect a student’s computer to the wall jack in residence hall rooms, may be purchased in the Maryville College Bookstore or at a retail store of your choice.
The Maryville College student network uses the Cisco Clean Access security system, which enforces anti-virus and Windows-updates compliance. Each student using a Windows based operating system is required to download and use the Clean Access client. To learn more visit: support.maryvillecollege.edu
Service Fee
One of the resources funded by the service fee is the cost of main-tenance and upkeep of the various forms of technology found across campus. Some benefits of this fee are public computing facilities in the library, use of computer technology in classrooms, maintenance of network infrastructure including fiber, switches, routers, and access to telephone, voice mail, e-mail and Internet services. The Information Technology Department provides and supports connectivity from the College network to the wall jack in the residence hall rooms. Because the service fee only subsidizes current technology offerings at Maryville College, but does not fully cover the cost of all services, the fee is non-refundable.
Responsible Student Computing
Students can find a guide to responsible computer use on the MC network at support.maryvillecollege.edu. It is each student’s personal responsibility to ensure that their PC is kept up-to-date and virus free. These responsibilities include regularly visiting windowsupdate.microsoft.com for the latest fixes/patches/updates to Microsoft’s family of operating systems, updating your Anti-Virus software on a regular basis, doing a full scan of your PC with your Anti-Virus software on a regular basis, and uninstalling spyware/adware.
Wireless Computing on Campus
Students with wireless enabled devices can connect to the “Scots” wireless network in any building on campus. Much of the green space of the campus near buildings is covered.
